A 25% restocking fee applies to any unauthorized returns. No Returns without a Design Toscano authorized return number. In the event you must return an item(s), please contact your trade/wholesale representative or call us at (847) 952-0100. Return requests must be made within 30 days of receipt of shipment, and customer is responsible for all return freight charges. An order cannot be cancelled once it has shipped.

Design Toscano Commercial takes great pleasure in bringing you one of the most diverse collections of home and garden décor in the nation. Our merchandise is inspected and packed with the utmost care. In the event that damage does occur in transit, you must contact our customer service department or email info@dt-wholesale.com within 3 business days after delivery. Hold all original cartons and damaged merchandise for inspection in order for us to process a credit or replacement. Please note any visible damage on the bill of lading.